Shipping policy
Shipping Policy
At Luveyla, we want your order to reach you as smoothly as possible. Here's what to expect.
Processing Time
Once your order is placed, it is typically processed within 1-3 business days for 80% of orders. Processing includes preparing and packing your order before it ships.
Shipping Time
United States:
After processing, your order will arrive within an estimated 7-11 business days.
Total estimated delivery time: approximately 8-15 business days from the date your order is placed, though processing and shipping times may occasionally vary due to factors outside our control, such as customs, weather, or carrier delays.
Australia:
After processing, your order will arrive within an estimated 8-15 business days.
Total estimated delivery time: approximately 10-18 business days from the date your order is placed, though processing and shipping times may occasionally vary due to factors outside our control, such as customs, weather, or carrier delays.
Shipping Cost
We're pleased to offer free shipping on all orders.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey to your door.
Shipping Delays
While we do our best to meet estimated timeframes, occasional delays can happen due to circumstances beyond our control (customs processing, high order volume, carrier issues). If your order is significantly delayed beyond the estimated window, please contact us at contact@luveyla.com and we'll help track it down.
Questions?
Reach out to us anytime at contact@luveyla.com — we're happy to help.